Some times we need to enable debug logs on vidm appliance to trouble shoot issues related to authentication, Directory sync or even communication between service and connectors.
follow below steps to enable DEBUG level logging on to VIDM appliance:
login to appliance using sshuser and su to root
Navigate to /us/local/horizon/workspace/config location and look for files & folders using ls -altr command.
open hc-log4j.properties file with a text editor using command vi hc-log4j.properties.
check log4j.rootlogger value, its INFO right now.
Change this to DEBUG and save file and exit using esc :wq!
This is how we will enable DEBUG logging on vidm appliance to trouble shoot issues.