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Unexpected error while accessing Workspace One portal

December 22, 2016

Symptoms / Error
 
 
 

Identity Manager encountered an error.
Contact your admin and provide the information displayed below.

Message

An unexpected error occurred. If this error persists, please contact your administrator.

 

Error Code

500

 

server 

 

ws1-ui.xtra-vritual.com

 

ws1-ui.xtra-virtual.com

serverServer

10.113.89.

Timestamp

Dec 22, 2016 12:07:58 PM

 

 

Cause 
 
This error occurs because of time synchronization issue between UI server and connectors. 
 
Resolution
 
Kindly check time synchronization between your UI and connector servers, and correct the same.
 
refer KB from VMware to correct if you are running on v Sphere.
 
 
 
 

 

10.113.89.106

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